Introduction / Marc J. Epstein, John Y. Lee -- Management control systems dilemma : reconciling sustainability with information overload / Bruce R. Neumann, Eric Cauvin, Michael L. Roberts -- Assessing the contribution of product life cycle cost analysis, customer involvement, and cost management to the competitive advantage of firms / Alan S. Dunk -- An ecological approach for the integration of sustainability into the accounting education and professional practice / Seleshi Sisaye -- How does the cost performance of defense contracts vary among services and contractors? : evidence from major defense acquisition programs (MDAP) / K.J. Euske, Joseph San Miguel, Chong Wang -- The contagion effect in performance evaluations in the context of balanced scorecards / Gerui (Grace) Kang, Alan C. Roline -- Multiple performance measurement in Australian top 500 companies / Zdenko Miholcic, Colin Clark -- Budget targets as performance measures : the mediating role of participation and procedural fairness / Chong M. Lau, Sharon L.C. Tan -- Value-based performance management / Christian Faupel -- Motivational effects of linking incentives to different measures in strategic performance measurement systems : implications for proactive strategic behavior / Lan Guo, Bernard Wong-On-Wing, Gladie Lui -- Management control of support services : organizational embeddedness and non-strategic IT / Eric La Lau ... [et al.].

Volume 20 of Advances in Management Accounting is an annual publication of quality applied research in management accounting. The papers will examine areas of management accounting, including performance evaluation systems, accounting for product costs, behavioral impacts on management accounting, and innovations in management accounting. Management accounting includes all systems designed to provide information for management decision making.