@book{5523,
	author = {Bolman, Lee G. and Deal, Terrence E.},
	title = {Reframing organizations :},
	publisher = {Jossey-Bass,},
	year = {c2003.},
	address = {San Francisco :},
	edition = {3rd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0902/2008022738-b.html}
}