000 00598nam a22001577a 4500
008 230223b xxu||||| |||| 00| 0 eng d
020 _a 9780840034717
050 _a BF637
_b.I5 E87 2011
100 _aEvans, David R
_95953
245 _aEssential interviewing:
_ba programmed approach to effective communication
_c David R. Evans ... [et al.].
250 _a8th ed.
260 _aBelmont, CA:-
_b Brooks/Cole,
_cc 2011.
300 _a xvi, 344 p.:
_b ill;
_c 23 cm.
650 _aInterviewing--Programmed instruction.
_vInterpersonal communication--Programmed instruction.
_93494
942 _2lcc
_cBK
999 _c3188
_d3188