000			00499nam a22001457a 4500
008			260415b xxu||||| |||| 00| 0 eng d
020			_a9781412966672
037			_alibrary of congress _bkampala university ggaba
040			_aHD30.3. _cW345 2011
100			_aWaldron, Vincent R. _dKassing, Jeffrey W. _99003
245			_aManaging Risks in Communication Encounters: _bStrategies for the Workplace
260			_aUSA _bSage Publications, Inc. _cc2011
300			_a257p. :ill; _c23cm.
942			_2lcc _cBK
999			_c5503 _d5503