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Services marketing: Book integrating customer focus across the firm/

by Zeithaml, Valarie A.
Material type: materialTypeLabelBookPublisher: Boston: McGraw-Hill Irwin, c2009Edition: 5th ed.Description: xxviii, 708 p.: ill. + map; 26 cm.ISBN: 9780073380933 .Subject(s): Service industries--Marketing. -- Customer services. -- Marketing
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Item type Current location Collection Call number Copy number Status Notes Date due Barcode
Books Books KAMPALA UNIVERSITY, MASAKA
General Section
Non Fiction HD9980.5 .Z45 2009 (Browse shelf) 1 Available Material available in hard copy 2025-4889
Books Books KAMPALA UNIVERSITY, MASAKA
General Section
Non Fiction HD9980.5 .Z45 2009 (Browse shelf) 2 Available Available in hard copy. 2025-4890
Books Books KAMPALA UNIVERSITY, MASAKA
General Section
Non Fiction HD9980.5 .Z45 2009 (Browse shelf) 3 Available Available in hard copy 2025-4891
Books Books KAMPALA UNIVERSITY, MASAKA
General Section
Non Fiction HD9980.5 .Z45 2009 (Browse shelf) 4 Available available 2025-4892
Books Books KAMPALA UNIVERSITY, MASAKA
General Section
Non Fiction HD9980.5 .Z45 2009 (Browse shelf) 5 Available available 2025-4893

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